Written by Stu Kushner

30+ Resources To Help You Excel at Facebook Advertising in 2014

By Sean Work

With over 1.3 billion active users, a treasure trove of user data, sophisticated targeting options and the opportunity to place content directly in your target audience’s line of sight (the News Feed), Facebook is a very appealing advertising platform for online marketers. And if the rapid rate at which Facebook is rolling out improvements to their advertising platform is any indication, it’s only going to become more and more appealing.

2013 was a big year for Facebook’s advertising business. The company revamped the ads platform and their Power Editor. This gave users a cleaner, friendlier interface, more useful and advanced reporting options and an objective-oriented ad experience. They also launched conversion tracking, allowing advertisers to directly attribute conversions on their websites and landing pages to Facebook ads.

We’re only a few months into 2014 and Facebook has already announced the rollout of Ad Sets, which allow users to organize their ads into sets within each campaign.

All these changes can make it hard to stay on top of best practices for the ad platform and ensure that your business is fully exploiting everything Facebook ads have to offer.

Don’t worry: I want to make your life easier! I’ve collected the best resources on Facebook advertising from around the web with a focus on what you need to know about the platform to stay ahead in 2014. This way, whether you’re just getting started with Facebook ads or looking to brush up on new features, you’ll know exactly where to go.

The Basics – Getting Started

1. Why Every Business Should Spend at Least $1 per Day on Facebook Ads – Consider this: “[Facebook Ads] are the lowest cost per 1,000 impressions ad in history. They average around $0.25 per 1,000, which is only 1% of the cost of TV.” If that doesn’t convince you that …read more    

Written by Stu Kushner

Creating Compelling Content Through Blogging (A How-To)

By ScottOfford

Posted by ScottOfford

Blogging is a great way to get additional content into your website that both your visitors and the search engines will like. But there are a few things to keep in mind when starting this kind of content creation endeavor. Below, I explain how my internet marketing company does it for (and explains it to) our own clients. First, you need to set goals.

Goal Setting

Determining your marketing goals will help you in many ways, such as, giving you the ability to measure the impact of your effort. It is crucial in the development and maintenance of a content strategy. Goal setting can help you in better tracking and measure those desirable actions of your website visitors and can even lead to helping you understand from where your best visitors are coming.

With marketing online, an integral part of the process is tracking ROI.

Written by Stu Kushner

Most People Won’t Actually Read Your Landing Page – How to Get Your Message Across Anyway

By Sean Work

F-Pattern

The world today is cluttered and busy. With millions of pages online, people have been forced to filter their content intake. They consume only the content that is relevant to them.

The unfortunate bottom line is no one will read your great offer on your stunning landing page if it isn’t relevant. And, it can’t convert if people don’t read it. That’s why you need to write your landing page with all three types of viewers in mind – readers, scanners, and bottom feeders.

The Three Types of Readers and How to Reach Them

You can optimize your landing page to appeal to each type of reader. By looking at the behavioral psychology of different viewers and how they consume information on the web, you can create an effective landing page that will result in the most conversions.

1. Readers are your most loyal viewers. They start at the top of the page and read every word throughout the post. They are your ideal viewer. However, we live in a world with increasing Internet “clutter” and decreasing attention spans. Therefore, the vast majority of your audience will not fit into this category.

How to reach them – To take care of your readers, there’s just one thing you have to remember. Content is king. All you have to do to win over a reader is present clear, powerful body copy.

2. Scanners read your headline and a few sentences in the introduction. If they’re still interested, they continue to skim through, focusing on your subheadings, highlighted terms, and images to determine if a specific section is worth taking the time to read. Scanners read very little of your content, focusing instead on the words and images that visually stand out.

Scanners, most likely, will make up the majority of your audience.

Web usability consultant Jakob Nielsen found in …read more    

Written by Stu Kushner

The Art of Thinking Sideways: Content Marketing for ‘Boring’ Businesses

By robinparallax

Posted by robinparallax

In this article,  I’ll examine the art of thinking sideways for one of the slightly more tricky marketing clients I’ve worked with. I hope that this will provide an insight for fellow content marketers and SEO’s in similar scenarios.


It’s amazing what you end up finding online working in the SEO game. Some of the most obscure business sectors have thriving communities and many online magazines and publications. It’s really quite staggering.

What any SEO or content marketer should know is that there really is a conversation happening online in every industry. However niche it might at first appear to be, positioning your client to become a part of that conversation is the challenge!

Boring Businesses

I’ve worked on a pretty mixed bag of clients over the past two years or so. From pharmaceutical services to interior design products, and from renewable energies to our digital agency’s own efforts.

But one client has really stood out in terms of being a  boring  business. However, this has actually become the most fun and exciting campaign I’ve worked on.

…read more    

Written by Stu Kushner

10 Tactics For Increasing Your Customer Lifetime Value and Loyalty

By Sean Work

Loyalty Image from Nielsen

We live in an age of growth hacking and rock star startups taking the world by storm. As a result, many of us focus on new customer/user acquisition, even though it can cost 7x more than customer retention.

While there’s nothing wrong with working hard to grow your customer base, it’s important to remember the value behind customer retention and brand loyalty. Internal research from social analytics platform SumAll shows:

“25% to 40% of the total revenues of the most stable businesses in the SumAll network come from returning customers. Even better, steady customers help businesses weather lean economic times; businesses with 40% repeat customers generated nearly 50% more revenue than similar businesses with only a 10% repeat customers.”

Brand loyalty is one of the most difficult assets for a business to attain. Or, at least it was. We used to have to rely on customers having a great experience with our product/service, or with our employees. Now, we can give them a great experience, but most businesses still haven’t figured out how to do it.

Before we get into specific tactics that you can use to increase brand loyalty with your customers, I recommend checking out the Global Loyalty Sentiment Report from Nielsen. It’s filled with insight into what customers from different international markets and different verticals care about most when it comes to the brands/products they buy. This data could/should influence how you use each (or any) of the suggestions below.

Feature Your Fans in Your Content

Embed social media posts from fans who have shared your content or said something great about your brand to their followers. Put them in the spotlight and let them know how much you appreciate them. Once they see the reciprocity, they’ll make your brand a priority and become one of your most valuable …read more    

Management, Content Writing
Written by Stu Kushner

How You Can Optimize Your Content Marketing in 3 Data-Driven Steps

By Sean Work

3-item-fields

Today’s article is a guest post by David Cheng of ShareBloc.

Maintaining a steady blog publishing routine is hard to do. At ShareBloc, we try to blog at least two times a week, either on our blog or syndicated elsewhere. We’re a small team so an aggressive schedule can be overwhelming.

To get enough content to keep up the pace, we used data to help us figure out which topics would be most interesting to our readers. Here are the three data-driven steps we took that you also may want to consider.

Crowd source Your Blog Topics

Some of the most prolific blogs have two or three posts a day. We realized that, like any great artist, we could “borrow” from these blogs. We scraped 300 blog titles from some of the leading blogs in our space to see which key words or phrases were most popular.

The blogs we chose were KISSmetrics, Marketo, HubSpot, Social Media Today, Content Marketing Institute, and the leading posts from ShareBloc’s sales and marketing bloc. We used popular scraping tool ScrapingHub to get our titles.

To set up your ScrapingHub spider, select the website you’d like the spider to start scraping and input patterns to follow, along with any other special parameters you may have. In this case, we are asking the spider to start with the most recent posts, and include page two, three, etc.

We want the spider to go only one layer deep to get the post title. So, in the spider setting, I’ve set the depth limit to 1, in order to prevent the spider from entering a loop.

 Management, Content Writing

Next, you have to set up the item you want scraped. In this case, we want to scrape only the title.

After you set up your parameters, you can review the pages that have been spidered in …read more    

Written by Stu Kushner

Is There a Formula for Creating Viral Content?

By KristinTynski

Posted by KristinTynski

As content marketers, we are tasked with an extremely complex objective: to create content that resonates with audiences, spurs action, and often can spread virally.

In order to continue improving our craft, we spend a lot of time looking at what really works and are always striving to develop processes and learning that builds from these lessons. One of our biggest goals is to iterate on our content until we feel it has met the criteria for true stickiness and potential virality. What follows are the main components of this process is a formula for creating successful viral content. Here it is:

I know it look’s intimidating, but don’t worry is it really isn’t too complicated. Stay with me.

Push enough buttons

Start with the assumption that every single person in your target audience is a potential sharer and that they all want to share content, they just don’t know it yet. Push the right buttons for enough people, …read more    

Management,Online marketing
Written by Stu Kushner

Announcing the KISSmetrics and AB Tasty Integration

By Zach Bulygo

website Management,Menu AB Tasty Google Chrome,online marketing

We’re pleased to announce a new integration with a tool called AB Tasty. As the name suggests, AB Tasty is an A/B testing tool. When you run an A/B test using AB Tasty, you’ll automatically be able to send your results to KISSmetrics.

Conducting a test with AB Tasty is simple:

  1. Install the AB Tasty tag on all pages of your site.
  2. Make changes to a page using the WYSIWYG editor. (You can run a multivariate test in which you test multiple elements on a page.)
  3. Set the KPIs you want to measure.
  4. Run the test.
  5. Get your results.

Use Case

Let’s say you’re on the marketing team of a SaaS company and want to A/B test your homepage. Using AB Tasty, the first step is to install their code on all pages of your site:

After your A/B Tasty code is installed, you’ll want to run a test. In this example, let’s say you want to test your homepage headline. You would go ahead and make changes to the headline using the WYSIWYG editor:

Then you would want to select “Track Clicks” next (your KPI is “Signed Up for Free Trial”):

online marketing,website management,AB Tasty Editor Track Click

You’d run the test until you reach statistical significance. You’d also want to integrate the test into your KISSmetrics account. To do this, you would log in to AB Tasty and select “third tool integration” under the options panel:

website management,ab test 3rd tool integration

…and integrate with KISSmetrics:

website management, online marketing,link this test to analytics tools

This integration will create a new KISSmetrics property called AB Tasty Test — 12345 (12345 is the Test ID).

Where AB Tasty Ends, KISSmetrics Begins

Your original test was set up to see if an alternate headline would lead to more trial signups. AB Tasty will determine which variation performs the best. After it completes the …read more    

online marketing, management
Written by Stu Kushner

5 Things You Need To Know About Before Jumping into Mobile A/B Testing

By Sean Work

website design, management,iOS leads revenue charts

As the Android vs. iOS saga continues, most major apps establish their presence on both platforms. Many opt for iOS first, since there are only a few device models (as opposed to the ever-expanding portfolio of Android devices and manufacturers).

Nevertheless, some have been swayed by the advantages of Android. Our friends at Stack Overflow cited iteration speed and first-party support for alpha and beta testing as the main reasons for choosing Android as the first platform for which they developed their native mobile presence.

Even if the platform differences are not immediately apparent to you, taking them into account is key to a successful cross-platform app. It may be easy to assume that what works for one platform will translate into success on the other, but this type of logic will get you in trouble down the road.

In case you’re new to A/B testing, here is the concept in a nutshell:

Source: A/B Testing for Mobile Apps – Coca-Cola Mobile Innovation Workshop

Mobile A/B testing has a big part to play in identifying the differences needed to be successful on both iOS and Android. Here are some of the things we’ve seen that have the greatest impact when testing on the platforms:

1. Demographics

According to this comScore report, iOS users tend to be younger and wealthier: 19% of iPhone owners are between the ages of 18-24 years old (compared with just 16% of Android owners), and 41% of iOS users are in the $100,000+ income bracket (compared with just 24% of Android users).

Android has been shown to be popular with professional and business users. Hacker types also have been drawn to Android because of the possibilities that an open platform offers.

Takeaway: Think critically about the differences in general audiences across the two platforms, and how you can play to those …read more    

Management,Website Design, Internet Marketing,
Written by Stu Kushner

In Your Customers’ Shoes – 4 Gripes That Are Costing You Conversions

By Sherice Jacob

 Website Design, Internet Marketing,Management

One of the best ways to improve conversion rates is to identify and eliminate major stumbling blocks that are preventing your users from moving forward. Typically these are common issues like “Not Found / Out of Stock” errors, technical glitches, reducing clutter and removing distractions like third-party ads.

But sometimes the gripes are so common and so pervasive that visitors simply tolerate them (albeit with a great deal of frustration and aggravation) rather than go elsewhere.

But you can bet they won’t be back.

Gripe #1: “Just Copy Amazon”

Amazon is one of the web’s largest and most profitable websites, so it stands to reason that they put a considerable amount of time, money and emphasis on making their site as easy to use as possible (even patenting certain methods, like 1-click-shopping). Knowing this, many beginning website owners understandably assume that Amazon must be doing something right with their layout – so they copy it.

Jumia is Nigeria’s Amazon – right down to the layout, categories and color scheme

Amazon has many things going for it that the average new webmaster doesn’t take into account when designing their own site – for example:

  • Everyone is familiar with Amazon – They’ve been around so long that they’ve practically become a one-stop shop for even the greenest internet user. They’ve got brand recognition nailed down to where they’re a household name. People have come to expect a certain experience when shopping on Amazon, just as they expect superb customer service when buying shoes from Zappos. It has been ingrained into who Amazon is and what they stand for.
  • Amazon’s traffic comes from multiple sources – They’ve built up their markets over time, and as a result, their traffic comes from all kinds of places. People generally search for a specific product on …read more    
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